Frequently Asked Questions
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1. My softgels melted and changed shape. Can I still eat them after freezing them in the fridge?
We appreciate you reaching out. We know that can be surprising, but don't worry—your gummies are still safe. Freezing won't affect their nutrients, but the texture might change a little. If they're just slightly misshapen but can still be separated, they're totally fine to eat. If they've hardened too much and are tough to chew, no worries. Just reach out to us, and we'll be happy to help find the best solution for you. 💛
2. The color of my capsules looks lighter (or darker) than my last purchase. Did you change the formula?
We appreciate you reaching out. Our formula hasn't changed one bit. However, natural herbal extracts can vary slightly in color due to climate, temperature, or humidity changes—this is completely normal. 😊 Rest assured, the effectiveness and quality remain exactly the same. If you have any concerns, just let us know—we're happy to help.
3. My capsules are sticking together after opening. Are they spoiled?
We know this can be a little unexpected. 💛 This is usually just due to humidity in the air, but it doesn't affect the capsules' quality or effectiveness at all. Quick fix: - Gently shake the bottle, and they should separate easily. - Store in a cool, dry place to keep them in the best condition. If you ever have any concerns, don't hesitate to reach out—we're always here to help. 💛
4. My product arrived, but the bottle looks less full. Is the quantity correct?
We appreciate you reaching out. We intentionally leave extra space in the bottle to prevent gummies or capsules from being compressed or damaged during shipping. Rest assured, the actual weight and count are exactly as stated on the label! If you have any concerns, feel free to reach out—we're happy to help. 😊
5. My capsule bottle has a strong smell after opening. Is it spoiled?
We appreciate you reaching out. Natural herbal ingredients often have a unique scent, which is completely normal and does not affect their effectiveness. If the capsules look and feel fine, they're perfectly safe to consume. However, if the smell seems unusually strong or the capsules look off, don't hesitate to contact us—we're happy to check it for you. 💛
1. My tracking shows "delivered," but I haven't received my package. What should I do?
We appreciate you reaching out. Sometimes packages are placed in a safe location or received by someone else. Here's what to check first: See if a family member, roommate, or front desk has accepted it. Look in package lockers, mailrooms, or your mailbox—couriers often leave them there. Ask your neighbors in case it was delivered to the wrong address. If you still can't find it after 48 hours, contact us! We'll track it down and make sure you get your order. 💛
2. Why is shipping sometimes super fast and sometimes slow?
We appreciate you reaching out. We totally get it—waiting for your package can be exciting! But shipping speed can be affected by holidays, weather, and courier schedules. We always process and ship orders as quickly as possible! If there's an unexpected delay, we'll do our best to push for faster delivery. If your package is taking longer than expected, just reach out—we're happy to check on it for you! 💛
3. My order has already shipped, but I don't want it anymore. Can I cancel it?
We totally understand! Once an order has shipped, we're unable to cancel it because it's already in transit. If you no longer want it, you can refuse the package upon delivery and request a return if it meets our return policy. If you have any concerns, reach out to us—we're happy to help find the best solution for you! 💛
4. I opened the bottle but haven't taken any yet. Can I still return it?
We completely understand where you're coming from, and we truly appreciate you reaching out. 💛 To ensure that all our customers receive fresh, safe, and untampered products, we can only accept returns for sealed, unopened, and unused items. We know that choosing the right product can be tricky sometimes. If you have any concerns or need help finding the best option for you, please don't hesitate to reach out—we're more than happy to assist. 💛
5. How do I request a return?
The return process is simple. 💛 If your product qualifies for a return, just email us anytime, and we'll provide you with the return address and clear step-by-step instructions to make it easy. We want to make sure everything goes smoothly and stress-free for you. If you have any questions, just let us know—we're here to help and happy to assist. 💛
6. How long does it take to get my refund?
We know you're eager to get your refund—and we'll make sure to process it as soon as possible.💛 Once we receive your return, refunds are usually processed within 5-10 days through your original payment method. The exact timing depends on your bank, but rest assured, we'll submit the request right away. If you have any concerns about your refund status, just reach out! We're happy to follow up for you and make sure everything goes smoothly. 💛
1. Will EZZDAY Gummies affect my fasting blood sugar?
Unlikely, but diabetics should still monitor their levels. 🌿 Why? Each gummy contains <2g of sugar, making it a low-glycemic option compared to regular gummies. Uses natural sweeteners + prebiotic fiber to stabilize blood sugar levels. No artificial sweeteners or refined sugars, ensuring a healthier treat. If you have diabetes or blood sugar concerns, consult your doctor before use. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
2. Will the sugar in gummies cause cavities?
No. But maintaining good oral hygiene is key. 🌿 Why? Low-sugar formula (<2g per gummy) reduces cavity risk compared to regular gummies. No sticky syrups that cling to teeth, minimizing plaque buildup. For extra protection, take them after meals or before brushing your teeth. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
3. I'm taking other supplements. Can I take Ezzday products at the same time?
In most cases, yes. But if you're on prescription medication, consult your doctor first. 🌿 Why? EZZDAY formulas are designed to work well with most vitamins & supplements, including collagen, vitamin C, and probiotics. However, certain ingredients (e.g., NAD+, resveratrol) may interact with medications like blood pressure or anticoagulant drugs. Check with your doctor if you're taking prescribed medication to ensure compatibility. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
4. Can I take Ezzday products long-term? Will I become dependent on them?
No dependence. They're scientifically formulated to support your body naturally. 🌿 Why? Our formulas enhance natural body functions rather than forcing unnatural changes. Key nutrients like NAD+, collagen, and probiotics are essential for health and won't disrupt your body's ability to function on its own. Mild, well-balanced doses ensure safety and sustainability for long-term use. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
5. If I stop taking EZZDAY products, will my body "rebound"?
No. But consistent health habits are key to long-term well-being. 🌿 Why? Ezzday supplements support natural health, not temporary fixes. Stopping won't cause sudden changes, but maintaining a healthy lifestyle is crucial. Long-term habits matter more than any single supplement. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
6. How do I know if EZZDAY products are working for me?
Results vary depending on the product, but here's a general timeline: 🌿 Expected results for each product: Bloating Relief Capsules → Usually relieve bloating within 30-60 minutes. Detox Capsules → Support digestion & regularity within 2-3 days. Anti-Aging Gummies → Noticeable improvements in skin hydration & energy in 4-8 weeks. Health is a long-term commitment—consistency is key. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
1. I've been taking the Private Health Capsules, but I still have an odor. Why?
We appreciate you reaching out. Intimate health is influenced by multiple factors, including microbiome balance, hormones, diet, stress, and hygiene habits. Our Private Health Capsules contain clinically proven probiotics + 5 potent herbal extracts, designed specifically to rebalance your vaginal microbiome, restore pH, and reduce discomfort. If you just started taking them, give your body 2-4 weeks to adjust and rebuild a healthy intimate ecosystem. Maintain a clean diet, reduce sugar intake, and practice good hygiene habits to support your results. If persistent odor is a concern, it may be related to BV or urinary health. Our Urosync™ patent formula helps support urinary health and reduce infection risks. If after 6-8 weeks you still experience strong odor, consider consulting a doctor to rule out any underlying issues.
2. Can I take Private Health Capsules with regular probiotics?
We appreciate you reaching out. Absolutely. But our Private Health Capsules go far beyond regular probiotics. Regular probiotics focus on gut health, typically containing strains like Lactobacillus and Bifidobacterium to support digestion. EZZDAY Vaginal Probiotics & pH Balance™Capsules feature clinically proven probiotics + 5 potent herbal extracts, specifically designed to rebalance the vaginal microbiome, support pH balance, reduce BV (bacterial vaginosis), and minimize odor. You can take both together to support gut and intimate health, giving your body full-spectrum microbial balance. Your gut and vaginal microbiomes are interconnected—keeping both in balance leads to long-term health benefits. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
3. My period came earlier after taking Private Health Capsules. Is this normal?
We appreciate you reaching out. Our formula doesn't directly affect your period, but by supporting overall microbiome and immune health, it may indirectly promote hormone balance and cycle regularity. 🌿 Key Ingredients: Clinically proven probiotics (restore feminine microbiome & reduce BV) Urosync™ patent blend (supports urinary tract health & reduces inflammation) Cranberry + Chlorophyll Copper Sodium (boosts immunity & reduces discomfort) Some users may experience slight period changes when first taking the capsules, but this is part of the microbiome adjustment process. Things should regulate within 1-2 cycles. If your period remains irregular, consult a doctor to rule out any underlying concerns. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
4. Why do I sweat more after taking Private Health Capsules?
We appreciate you reaching out. This may be due to microbiome adjustments and a slight boost in metabolism. Intimate health is closely linked to gut bacteria and immune function, so as your microbiome rebalances, your body may temporarily adjust its detox process—sometimes leading to a mild increase in sweating. 🌿 Key Ingredients: Clinically proven probiotics (help balance vaginal flora & reduce discomfort) Chlorophyll Copper Sodium (natural antioxidant that supports metabolism) Cranberry + Bromelain (supports urinary tract & reduces inflammation) Your body should adjust within 2-3 weeks. Drink plenty of water to support the detox process. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
5. Can Private Health Capsules help reduce menstrual odor?
We appreciate you reaching out. Absolutely. Menstrual odor is often caused by an imbalanced microbiome and pH shifts. Our clinically-backed probiotics + Urosync™ patent blend help stabilize microbiome health, maintain a healthy pH, and reduce unwanted odors. 🌿 Key Ingredients: Clinically proven probiotics (reduce BV, inflammation & improve microbiome stability) Urosync™ patent blend (strengthens urinary tract defense & reduces infection risk) Cranberry + Bromelain (helps minimize odor & supports healthy circulation) For best results, start taking them a week before your period to help your body pre-balance its microbiome and reduce menstrual odor. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
1. Can I take Bloating Relief Capsules with coffee?
Yes. But taking them after meals ensures optimal absorption of digestive enzymes, allowing them to work effectively in breaking down food and reducing bloating. 🌿 Why? EnzyPro™ 5-in-1 patent formula contains 12 digestive enzymes + probiotics, helping break down proteins, carbs, and fats efficiently. Coffee can temporarily alter stomach acid levels, so post-meal intake ensures better enzyme effectiveness! If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
2. Why do I feel hungrier after taking Bloating Relief Capsules?
This is actually a good sign. Your body is absorbing nutrients more efficiently, making digestion faster and increasing hunger naturally. 🌿 Why? 12 powerful digestive enzymes help speed up food breakdown, reducing bloating and improving gut efficiency. Boosts gut motility, making digestion smoother and more effective. If you feel hungrier, choose high-protein and healthy-fat foods to stay fuller longer! If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
3. Can Bloating Relief Capsules help with post-meal drowsiness?
Yes. Bloating can affect circulation, leading to post-meal sluggishness. Reducing bloating improves blood flow to the brain, increasing energy. 🌿 Why? KSM-66® Ashwagandha, clinically shown to reduce stress-related digestive issues and minimize bloating-related fatigue. 12 digestive enzymes + EnzyPro™ blend help break down food faster, reducing gut load and supporting energy levels. For lasting energy, focus on quality sleep, a balanced diet, and good lifestyle habits! If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
1. I'm pooping more often after taking Detox Capsules. Is this normal?
Yes. This means your gut is flushing out waste and resetting its natural rhythm. 🌿 Why? RenewElixir™ 10-in-1 patent herbal blend, including senna, dandelion, and aloe vera, helps gently stimulate bowel movement for natural elimination. Probiotics + prebiotics maintain gut microbiome balance, preventing overstimulation. After 2-3 days, your digestion should adjust and return to normal! If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
2. Can Detox Capsules help with weight loss?
We appreciate you reaching out. They don't directly cause weight loss, but they support digestion, reduce bloating, and improve metabolism, making you feel lighter! 🌿 Why? Detox ≠ Weight loss, but eliminating waste reduces bloating and helps metabolic efficiency. RenewElixir™ patent blend, including milk thistle, dandelion, and senna, gently detoxifies and reduces digestive stagnation. Gut microbiome balance reduces bloating, water retention, and sluggish digestion. Pair with a healthy diet and movement for better body composition and wellness! If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
3. I've been taking Detox Capsules for 3 months. Should I take a break?
We appreciate you reaching out. We recommend a 2-3 month cycle, followed by a 1-month break to let your gut self-regulate. 🌿 Why? RenewElixir™ is a gentle detox blend, so it won't cause dependency like harsh laxatives, but giving your gut a break supports long-term balance. Beyond detox, our formula optimizes digestion and microbiome health, helping your body establish a natural rhythm. During the break, take probiotics and eat fiber-rich foods to maintain gut health. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
1. Will taking Trip-Anti Gummies actually make me look younger?
They help maintain youthful skin, but they aren't a time machine! They work at the cellular level to slow aging and enhance skin elasticity, hydration, and firmness. Why is it more effective than regular products? NAD+ & NR (Nicotinamide Riboside) – Clinically proven to repair DNA, activate longevity genes (SIRT1), and slow cellular aging. Multi-Collagen Complex (Types I, II, III, V, X) – Repairs skin, joints, and hair, while most collagen products only contain 1-2 types. Resveratrol + Dihydroquercetin – Powerful antioxidants that protect against UV & environmental damage. With consistent use, expect firmer, more hydrated, and youthful-looking skin. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
2. Why is my hair getting oilier after taking Trip-Anti Gummies?
We appreciate you reaching out. This may be due to NAD+ & Collagen boosting cellular metabolism, which can temporarily stimulate sebaceous gland activity. Oil production typically balances out within 2-3 weeks. 🌿 Why? NAD+ & Collagen enhance cell regeneration, which may initially increase sebum production, making hair feel oilier. This is a natural adjustment period, and once your body stabilizes, oil levels should return to normal. Ashwagandha & Vitamin C help maintain oil-water balance, reducing excess sebum secretion over time. If your hair feels too oily, try adjusting your dosage and increasing water intake to help your body adapt. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
3. Are TTrip-Anti Gummies better than regular collagen powder?
Absolutely. They don't just supplement collagen—they combine NAD+ & Resveratrol to enhance cellular anti-aging effects, making them far superior! 🌿 Why are they more effective? Multi-Collagen Complex (Types I, II, III, V, X) – Repairs skin, joints, and hair, while regular collagen powders typically only contain 1-2 types. NAD+ & NR (Nicotinamide Riboside) – Promotes cellular repair and activates the longevity gene (SIRT1), providing deeper anti-aging benefits than standard collagen. Resveratrol + Dihydroquercetin – More powerful antioxidants than Vitamin C, protecting skin from oxidative stress and environmental damage. This formula doesn't just "add collagen"—it "activates" your body's ability to stay youthful naturally. If you have any health-related concerns, we recommend consulting your family doctor or a healthcare professional.
1. If I buy regularly, will I get VIP discounts?
Absolutely. We value our loyal customers and offer exclusive VIP perks. 🌿 VIP Member Benefits: Exclusive discounts for repeat customers – The more you buy, the more you save. Early access to new products – Be the first to experience the latest advancements. Personalized nutrition tips – Get tailored recommendations for optimal supplement combinations. Free gifts & special surprises – Enjoy limited-edition goodies and exclusive VIP-only perks. Our VIPs deserve the best—join now and enjoy premium benefits.
2. If I buy 6+ bottles at once, can I get a bulk discount?
Thank you for trusting us. We love supporting your long-term health journey. 💛 🌿 Why stock up on EZZDAY? Exclusive savings for long-term customers – Contact us for special discounts & bonus perks. Better results with consistency – Ingredients like NAD+, Resveratrol, and Multi-Collagen work best when taken regularly over time. Smarter investment – Instead of spending on low-quality, poorly absorbed supplements, EZZDAY ensures you're actually getting results. If you're planning to stock up, reach out. We'd love to offer you the best deal. 💕
3. Do you offer bundle packs so I can buy multiple products at once?
Yes. We now offer carefully curated health bundles to make supplementation easier and more effective. 💛 🌿 Why choose EZZDAY bundles? Scientifically formulated for maximum synergy – For example, anti-aging isn't just about collagen, but also NAD+, resveratrol, and anti-inflammatory compounds, and our bundles combine the best ingredients for optimal results. One purchase, multiple health benefits – No need to mix and match, our targeted health packs include solutions for anti-aging, gut health, energy boost, and more. Better value & exclusive perks – More savings compared to individual purchases, plus VIP perks and special gifts. Explore our health bundles and find the perfect combination for your needs.
1. Are your ingredients natural? Do you use artificial additives?
Yes. 100% free of artificial colors, sweeteners, and flavors. 🌿 Why does EZZDAY avoid artificial additives? Naturally sourced for safety & effectiveness – Extracted from plants or advanced formulations, free from artificial additives. Higher potency, better absorption – We use only high-activity patented ingredients to maximize effectiveness. Gentle on sensitive individuals – No dairy, soy, or gluten, making it perfect for all health-conscious users. You deserve the best—so we make sure you get only the highest-quality natural ingredients.
2. Are EZZDAY products third-party tested?
Yes. Every batch undergoes independent lab testing to ensure safety & purity. 🌿 Why is third-party testing important? No heavy metals, no contaminants, no banned substances – Verified for safety at accredited labs. Transparent & trustworthy – We guarantee the highest-quality standards in every capsule. Meets international safety regulations – Manufactured in FDA-registered, GMP-certified facilities. We go the extra mile to ensure your safety.
3. Are your capsules vegetarian-friendly?
Yes. Our capsules contain no gelatin and are completely plant-based. 🌿 Why choose plant-based capsules? 100% vegetarian & vegan-friendly – No animal-derived gelatin. Easier to digest – Gentle on the stomach and easily absorbed. Only exception: our Tri-Anti Gummies contain collagen. We make wellness accessible to everyone.
4. Why don't you use glass bottles? Is plastic safe?
We use high-quality, BPA-free, recyclable plastic—not only for sustainability, but also for your safety & the stability of our products. 💛 🌿 Why does EZZDAY choose BPA-free plastic over glass? Safety first—no risk of broken glass contamination – If a glass bottle breaks, tiny glass shards could mix into your gummies or capsules, making it unsafe. We care about your well-being, so we chose a safer packaging option. Protects ingredient potency & stability – Active ingredients like NAD+, probiotics, and collagen peptides are sensitive to light & temperature. Our plastic bottles effectively block UV rays, reducing oxidation and preserving their full potency. Eco-friendly & lightweight—reducing carbon footprint – Our BPA-Free plastic bottles are recyclable, whereas glass is heavier and requires more energy to transport, leading to higher carbon emissions. Travel-friendly & durable – Glass bottles are fragile and not ideal for everyday carry. Our plastic bottles are lightweight, shatterproof, and perfect for travel & daily use. We chose plastic bottles not to cut costs, but because we truly care about your safety, health, and experience 💕
5. Is your packaging recyclable?
Yes. Both our bottles and softgel packaging are recyclable. 🌿 Why does EZZDAY care about sustainability? All packaging is recyclable – Using eco-friendly materials to reduce waste. More sustainable options coming soon – We're developing biodegradable packaging & refill packs. Caring for your health & the planet – Because sustainability matters 💚. With EZZDAY, you're making a greener choice.